Warranty Question For Shakepeare Ugly Stik Fishing Rod?
I was hooked into a steelhead last year and my uglystick broke on me. It is 4 years old. Is there a warranty on this?
Answer In Reply For Ugly Stik Warranty
Hey Dana, Thanks for your question.Yes
, there should be a warranty for your Ugly Stik rod.
I went to the Shakespeare fishing website here
to look for their warranty information, but it seems like they have taken that section down. So I went to their contact page to find a telephone number and then called their Parts and Repair department at 800-466-5643.
They said that their Ugly Stik fishing rods come with a 5 year warranty
. They said that you need to...Send them a note along with the rod.
On the note, include the following information...
- Phone Number
- Purchase/Gift Date (no receipt necessary)
- What happened/How it broke
* Also include a check for $9.95 for Shipping & Handling and send to the following address:
1900 18th Street
Spirit Lake, Utah
They will then inspect the rod themselves to determine if the break looks like it happened while fishing with it, or if it was deliberately broken another way or cut with something.
I hope this helps you out. If you would like to, feel free to head over to their website and call for confirmation to be sure that the address and other information is accurate.
My experience dealing with a damaged Ugly Stik rod
By the way, a few years ago I had to return an Ugly Stik fishing rod
I bought the rod brand new and took it out for a day of fishing at one of my favorite lakes. As I was fishing, my line snapped as I hooved a cast out. I thought the line breakage may have been because I was using too big of a swim bait and the line wasn't heavy enough.
I retied and began fishing again. I payed more attention now to what I was doing. Oddly enough, the line began to fray. Wouldn't you know it, another lure broken off.
I inspected the rod and found that the line guide on the tip of the rod was broke, which was why the line was fraying. I'm not sure if that happened because I slapped the rod tip on the concrete, or if I bought it that way.
Anyways, I returned to the store that I purchased it from and let them know what was wrong with it. And without any question or problems, they said go ahead and grab another, and then I was on my way.
In the meantime, best of luck freshwater fishing!